Frequently Asked Questions
From nutritional information about all our delicious protein packed yoghurts, shakes and pouches, to finding out more about how Protein Academy works, find the answers to all your most commonly asked Protein Academy questions below.
- How does the Protein Academy work?
The Protein Academy is your resource for all things health and fitness. Packed with expertise and brimming with top fitness tips and goals, our online resource gives you access to advice and guidance for working out and living healthily, allowing you to make the most of those exercise sessions.
- Do I need to pay?
You don’t need to pay to access the wealth of expertise and advice on the Protein Academy site. Our experts are dedicated to helping you reach your goals free of charge.
- How do I sign up?
Signing up for the Protein Academy website is easy. Simply visit the My Account page and click register to set up your new account and get started towards your fitness goals.
- Can I update my details?
Yes, you can update your personal details easily, and whenever you need to via the My Account page.
- Can I sign up from outside the UK?
Protein Academy is only in the UK for now, but we’re working on taking our expertise worldwide. Check back for more news on when we’ll be available in other countries.
- Can I change the unit of measurements?
We want to make the Protein Academy as easy to use as possible, which means you can choose your own preference for units of measurement, whether you want to see imperial or metric measures.
- How do I delete my account?
Contact the Protein Academy directly to delete your account – one of our friendly advisers will be happy to help.
- How can I opt out of marketing materials?
To opt out of marketing materials, all you need to do is visit your My Account page and check the box to opt out.
- Who produces your articles?
We’re all about expertise and giving you the most impactful advice possible, which is why all of our articles are authored by nutritionists, dieticians, chefs and personal trainers with a wealth of experience and knowledge, so you can be sure you’re getting reliable information from the people in the know. Take a look at our Experts page to find top tips and motivational advice.
- Who do I contact for help with my account?
For help with your account, please visit our Contact Us page where you’ll find all the relevant details to contact our friendly team.
- Can Protein Academy help me lose weight?
At the Protein Academy, we want to help you hit all of your health and fitness goals, and that includes helping you lose weight, but it’s important to remember that exercise needs to be part of a healthy and nutritious lifestyle to achieve this.
There are many exercises and workout routines that can help you lose weight by introducing protein to your diet, but it’s important to be aware that protein can also make you gain muscle mass which can, in turn, increase your weight. Rather than help you to lose weight, building muscle will help you to appear more toned, enhancing your shape.
- What are net calories?
Net calories are worked out simply by subtracting the volume of calories burned through exercise from the total amount of calories consumed in a day.
For example, if you ate 2,000 calories and burned 500 calories at the gym, your net calories would be 1,500.
- Who is Arla?
Arla Foods is a farmer owned cooperative and one of the largest producers of dairy products in the world. We have over 2,400 farmer owners in the UK and all of our profits go back to these farmers who supply the milk that go into our high quality dairy foods. So when you buy an Arla product, whether it’s milk, cheese yogurt or butter, you can be sure you’re supporting British Farmers to create long-term, sustainable milk production.
- Where can I buy Arla Protein?
You can buy Arla Protein products online via the Arla Protein site or at most leading supermarkets including Tesco, ASDA, Sainsbury’s and Morrisons.